david.b.roberson@gmail.com
Insight
Adept in creative and technical roles. Artistic, adaptive and analytical. Excellent communication skills.
Graphic Arts
Proficient in the use of conventional and digital illustration and paint media.
Student of Web Design, Ad Composition, Layout & Process Camera.
Recipient of 1988 Bank of America Fine Arts Award.
Recipient of 1985 ¾ Summer Scholarship at the Academy of Art in San Francisco.
Writing
Ranma Nibunnoichi: Reflections Vol.1-5 • Published on FanFiction.net as “avmorgan”
Ranma Nibunnoichi : Reflections Vol 1 : 2 : 3
Ranma – Rated: M – English – Drama/Humor – Chapters: 45 – Words: 298,916 – Reviews: 134 – Updated: 2-12-03 – Published: 10-24-02 – Complete
Reflections Vol 4: It’s All In The Reflexes
Ranma – Rated: M – English – Drama/Adventure – Chapters: 15 – Words: 129,343 – Reviews: 57 – Updated: 1-26-04 – Published: 3-25-03 – Complete
Reflections Vol 5: Paying the Price
Ranma – Rated: M – English – Drama/Adventure – Chapters: 7 – Words: 70,181 – Reviews: 87 – Updated: 1-13-09 – Published: 3-3-05
Technical
Proficient in the use of Photoshop for image creation and manipulation.
Proficient in MS Office, FileMaker and PageMaker.
Student of Terragen, DAZ, Blender.
Student of HTML, DHTML, XHTML, CSS, JavaScript, AJAX, C++.
Desktop PC & Network Technician. Tier I & II. Custom PC builds, Desktop and Network installations and moves, Desktop support, upgrades and troubleshooting.
Call Center & Customer Service Rep.
IT Employment History
PC Technician Contractor • Paladin Enterprises, Inc.
P.O. Box 2142 · Livermore, CA 94551
Building, repairing and installing desktop systems, including software installation, system configuration and troubleshooting, technical writing, database creation and administration, asset tracking and management. Assisting office network installation, running wire, punch down, rack assembly and component installation. Clients included: May 2005: Corio, Move Technician. Server Farm Move. October-November 2001: Wells Fargo Bank. Onsite Installation. Workstation & Laptop upgrade, OS/Software image installation, profile/email transfer, system/network configuration and troubleshooting. Launce Haught. 925-487-2538. JUNE 2001 – JUNE 2008Second Tier Support – DSL Call Center Technician • The Plus Group, Inc.
2551 San Ramon Valley Blvd., #111 · San Ramon, CA 94583
Contract to AT&T, San Ramon, CA. Customer support and technical troubleshooting via phone and remote access. Scott A. Tomtania, Acct. Mgr. (925) 831-8551. OCTOBER 2007 – APRIL 2008PC Integrations Technician • Tek Sytems
2480 North First St. Ste. 160 · San Jose, CA 95131
Contract to GE Access, Livermore, CA. Integration and testing of hardware components for Sun workstations and servers. Michelle Kirkpatrick, Acct. Mgr. 408-570-2429. JUNE 2005Administrative Assistant • Webscope
1223 Innsbruck Dr · Sunnyvale, CA 94089
Combined Administrative and IT Staff roles responsible for help desk, reception, secretarial, clerical and general office maintenance duties. Kimberly Judy, Office Manager. 408-585-5850. AUG 2000 – JUNE 2001Help Desk, Desktop Support, Move Technician • Cotelligent
1741 Technology Dr · San Jose, CA 95110
Regular assignments with Quantum and Lucent Technologies. Contract staffing service providing help desk and other technical services to companies in the greater Bay Area. Candice Kopter, Manager. 408-487-9700. MAY – AUG 2000Database Administrator • Strategic Staffing
369 Pine St Mezzanine · San Francisco, CA 94104
McGettigan Partners, 300 Montgomery St STE 1160, San Francisco, CA 94104. Custom database creation and administration using FileMaker Pro, as well as troubleshooting on NT LAN and DSL integration. Cindi Forgrave. 415-616 6300. AUG – NOV 1999Intern, General Assistant to V.P. Operations. ISP Staff
GLP Aerie / Gleep.com • 5915 Graham Ct · Livermore, CA 94550
Customer Service, Technical Support, and Network Administration Assistant. Troubleshooting TCP/IP, PPP and SLIP Dial-Up Accounts, Critical Thinking, Computer Assembly, Network Installation, OS-Windows 3.1, 95, 98, NT, MS-DOS 6.22, OS-Macintosh System 7.5, C/C++. Graphic Arts & Advertising: Web Master, Assistant Web Server Administrator, HTML, FileMaker Pro & SmartForms, IE, Netscape, PageMaker, Photoshop, MS Office. Candice Kopter. 925-443-0677. JULY 1998 – MAR 1999Relay Operator • GC Services / California Relay Service
6436 Oakdale Rd · Riverbank, CA 95367
Call center operator providing live, transparent Voice to Text Interface. Telephone assistance service for the deaf, hard of hearing and speech impaired. Written inquiries only. Human Resources. 209-863-3006. JAN 1997 – JULY 1998
Education
AXIA COLLEGE • UNIVERSITY OF PHOENIX ONLINE
3157 E. Elmwood St· Phoenix, AZFOOTHILL HIGH SCHOOL
4375 Foothill Rd· Pleasanton, CA 510-462-1615ACADEMY OF ART
540 Powell St· SF, CA 415-274-2200
Portfolio